Mahr Service | Support

Your inquiry to us

In order for us to handle your service request as quickly as possible, please fill out the following form completely. By doing so, you provide us with all the necessary data to process your request. Thank you very much!


Device details
See type or service label.
Log file at the time of the error. This file can be found at C:\Mahr\Logbook\Automated\mahr-log.txt. (Max. 5 MB. Allowed file formats: txt or zip.)
Please send us a screenshot of the error message. (Max. 5 MB. Allowed file formats: jpg, bmp or png.)
Mahr | Service Agreements

Hotline & remote support at a fixed price

Telephone consultation and remote access even after the warranty has expired – without losing control of costs. This is what our "MSV Remote" service agreements offer you.

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